Become the Voice of Ground Pro Logistics by Supporting Our Clients
Are you passionate about helping people and providing exceptional customer service? Join our team as a Customer Service Representative, where you will be the primary point of contact for clients, assisting with bookings, inquiries, and issue resolution. Your positive attitude and communication skills will help us build lasting relationships.

• Responsibilities:
  Respond promptly to customer inquiries via phone, email, or chat; process transportation bookings; resolve issues related to scheduling or billing; update customer records accurately; and collaborate with dispatch and operations teams to ensure client satisfaction.
• Benefits:
  Competitive hourly pay, remote work options, comprehensive health benefits, paid training, and opportunities for advancement within the company.
• Salary Range:
  $18.33 – $19.04 per hour, depending on experience.
• Requirements:
  Previous experience in customer service or call centers, excellent communication and interpersonal skills, proficiency in CRM software and MS Office, positive attitude, and a strong commitment to customer satisfaction.